Misinformed
So, I don't really get into the habit of bashing companies, probably because I'm not very business minded, but I have to take this moment to say that if you are thinking about ever using Alltel for cell phone service, reconsider. I am so frustrated, I don't even know what to say. I haven't really ever gotten angry with a customer service rep before; I almost feel like calling back and apologizing. How can a company hold you to a contract that you never agreed to or was even aware of. Nothing verbal, nothing written, no where explaining that I am "renewing" a contract. Well, now, because I guess I wasn't smart enough to ask or maybe just misinformed, I'm going to be penalized for someone else's inability to communicate. Oh well, I guess my venting is over (sorry for those who think it unnecessary). There's nothing else I can do but pay up and never deal with them again. I pray no one who reads this has the same experience I just had.
posted by Katie @ 9:59 AM
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